Purpose:
Ensure that all individuals have the skills required to perform their assignments and are provided relevant development opportunities.
Objective:
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Description:
The primary focus of Training and Development is on removing the gap between the current skills of each individual and the skills required to perform their assignments. Each unit develops a training plan to ensure that all individuals have the skills required by their assignment. Once individuals have the necessary skills to perform current assignments, they may focus their development activities on other objectives.
Entrance Criteria:
Exit Criteria:
Process and Procedures:
Tailoring Guidelines:
None
Process Verification Record(s):
- A responsible individual(s) verifies that Training and Development activities are conducted according to the organization’s documented policies, practices, procedures, and, where appropriate, plans; and addresses noncompliance.
- Executive management periodically reviews the Training and Development activities, status, and results; and resolves issues.
Measure(s):
- Measurements are made and used to determine the status and performance of Training and Development activities.
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- Unit measures of Training and Development activities are collected and maintained.
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References:
When your employees have questions, they want immediate answers. And when different needs arise during the workday, employees are motivated to learn at the moment.
In-the-flow learning delivers real-time education when your employees need it most and unleashes opportunities to:
- Identify skills that need to be developed
- Implement practical approaches to support learning
- Discover how to better support skills development
Here are the training modules for Training and Development: