Purpose:
Identify the knowledge, skills, and process abilities required to perform the organization’s business activities so that they may be developed and used as a basis for workforce practices.
Objective:
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Description:
The organization maintains descriptions of knowledge, skills, and process abilities composing each workforce competency in a repository. These descriptions are periodically reassessed to ensure they remain current with the organization’s technologies and business activities. The work processes used by capable individuals in each workforce competency are defined and updated as necessary. Competency information regarding an individual’s capability in the workforce competencies relevant to their work or career is collected and maintained. From this competency information, resource profiles of the organization’s level of capability in each of its workforce competencies can be determined.
Entrance Criteria:
Exit Criteria:
Process and Procedures:
Tailoring Guidelines:
Process Verification Record(s):
- A responsible individual(s) verifies that Competency Analysis activities are conducted according to the organization’s documented policies, practices, procedures, and, where appropriate, plans; and addresses noncompliance.
- Executive management periodically reviews the Competency Analysis activities, status, and results; and resolves issues.
- The definition and use of competency descriptions and competency information are periodically audited for compliance with organizational policies.
Measure(s):
- Measurements are made and used to determine the status and performance of Competency Analysis activities within each unit and across the organization.
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- Measurements are made and used to determine the quality of workforce competency descriptions and competency information.
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References:
