Continuous Capability Improvement

Purpose:

Provide a foundation for individuals and workgroups to continuously improve their capability for performing competency-based processes.

Objective:

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Description:

Continuous Capability Improvement involves enterprise-wide support for individuals and workgroups as they focus on improving their capability in the performance of competency-based processes. Individuals focus on the capability of their personal methods for performing competency-based processes. They engage in learning activities to improve their personal work processes. Workgroups focus on improving the capability and performance of their operating processes by continuously improving the integration of the personal work processes performed by workgroup members.

Entrance Criteria:

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Exit Criteria:

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Process and Procedures:

• Commitment to Perform
• Ability to Perform
• Practices Performed

Tailoring Guidelines:

• None

Process Verification Record(s):

• A responsible individual(s) verifies that the activities for Continuous Capability Improvement are conducted according to the organization’s documented policies, practices, procedures, and, where appropriate, plans; and addresses noncompliance.
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• Executive management periodically reviews the Continuous Capability Improvement activities, status, and results; and resolves issues.
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Measure(s):

• Measurements are made and used to determine the status and performance of activities for Continuous Capability Improvement.
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• Measurements are made and used to determine the effectiveness of activities for Continuous Capability Improvement.
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References:

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