Make sure that the communication to stakeholders is effective and timely and the basis for reporting is established to increase performance, identify areas for improvement, and confirm that IT-related objectives and strategies are in line with the enterprise’s strategy.
Ensure that enterprise IT performance and conformance measurement and reporting are transparent, with stakeholders approving the goals and metrics and the necessary remedial actions.
Evaluate Stakeholder Reporting Requirements
Examine and make a judgment on the current and future mandatory reporting requirements relating to the use of IT within the enterprise (regulation, legislation, common law, contractual), including extent and frequency.
Examine and make a judgment on the current and future reporting requirements for other stakeholders relating to the use of IT within the enterprise, including extent and conditions.
Maintain principles for communication with external and internal stakeholders, including communication formats and communication channels, and for stakeholder acceptance and sign-off of reporting.
Direct Stakeholder Communication and Reporting
Monitor Stakeholder Communication
Periodically assess the effectiveness of the mechanisms for ensuring the accuracy and reliability of mandatory reporting.
Periodically assess the effectiveness of the mechanisms for, and outcomes from, communication with external and internal stakeholders.
Determine whether the requirements of different stakeholders are met.