Ensure that the resource needs of the enterprise are met in the optimal manner, IT costs are optimized, and there is an increased likelihood of benefit retaliation and readiness for future change.


Ensure that adequate and sufficient IT-related capabilities (people, process and technology) are available to support enterprise objectives effectively at optimal cost.




  • Gaps and Changes Required to Realize Target Capability
  • Skill Development Plans
  • Decision Results of Supplier Evaluations


  • Guiding Principles for Allocation of Resources and Capabilities
  • Guiding Principles for Enterprise Architecture
  • Approved Resources Plan
  • Communication of Resourcing Strategies
  • Assigned Responsibilities for Resource Management
  • Principles for Safeguarding Resource
  • Feedback on Allocation and Effectiveness of Resources and Capabilities
  • Remedial Actions to Address Resource Management Deviations



Task Instructions:

Evaluate Resource Management

    1. Examine and make a judgement on the current and future strategy, options for providing IT resources, and developing capabilities to meet current needs and future needs (including sourcing options).

    2. Define the principles for guiding the allocation and management of resources and capabilities so that IT can meet the needs of the enterprise, with the required capability and capacity according to the agreed-on priorities and budgetary constraints.

    3. Review and approve the resource plan and enterprise architecture strategies for delivering value and mitigating risk with the allocated resources.

    4. Understand requirements for aligning resource management with enterprise financial and human resources (HR) planning.

    5. Define principles for the management and control of enterprise architecture.

Direct Resource Management

    1. Communicate and drive the adoption of resource management strategies, principles, and agreed-on resource plan and enterprise architecture strategies.

    2. Assign responsibilities for executing resource management.

    3. Define key goals, measures, and metrics for resource management.

    4. Establish principles related to safeguarding resources.

    5. Align resource management with enterprise financial and HR planning.

Monitor Resource Management

    1. Monitor the allocation and optimization of resources in accordance with enterprise objectives and priorities using agreed-on goals and metrics.

    2. Monitor IT sourcing strategies, enterprise architecture strategies, IT resources, and capabilities to ensure that the current and future needs of the enterprise can be met.

    3. Monitor resource performance against targets, analyze the cause of deviations and initiate remedial action to address the underlying causes.