Within each unit, an individual(s) is assigned responsibility and authority for ensuring the unit’s involvement in Organizational Capability Management activities, as appropriate.
A responsible individual(s) coordinates the quantitative capability management activities within each critical workforce competency.
Adequate resources are provided for performing Organizational Capability Management activities.
- Measures of the performance of competency-based processes are made available for analysis.
- Experienced individuals who have expertise in analyzing competency-based data are available to assist in quantitative analyses of the organization’s workforce competency trends and development activities and in using the results in improvement activities.
- Experienced individuals with appropriate expertise are available to help individuals, workgroups, and those responsible for unit performance to analyze and use quantitative performance results to understand and predict the performance of competency-based processes, improve their performance, and adjust practices and activities as needed to enhance the performance of competency-based processes.
- Resources for supporting the organization’s capability management activities are made available.
- Funding to accomplish the organization’s capability management activities is made available.
- Time and methods for data collection are built into workforce activities.
- Adequate time is made available for performing the organization’s capability management activities.
Those responsible for Organizational Capability Management activities develop the knowledge, skills, and process abilities needed to perform their responsibilities.
- Those who collect capability data and process performance data receive orientation on the definitions and use of these data in analyses.
- Those who analyze and report capability data, process performance baselines, and related results receive preparation in statistics, data analysis, presentation methods, and other activities related to performing their responsibilities.
Individuals who participate in Organizational Capability Management activities receive appropriate orientation in the purposes and methods for the organization’s quantitative capability management activities.
- Individuals and workgroups receive the orientation required to interpret and use
capability data and process performance baselines if they have responsibilities
for using this information in performing workforce activities, using this information in evaluating and managing competency development practices and activities, using this information for planning and managing the performance of competency-based processes, adjusting workforce practices based on this information, and using this information to understand or improve the performance of
The practices and procedures for performing Organizational Capability Management are defined and documented.
- Practices and procedures are defined and documented at the organizational or unit levels, as appropriate.
- Guidelines for tailoring the practices and procedures for use in different circumstances are documented and made available, as necessary.
- The individual(s) assigned responsibility for Organizational Capability Management activities across the organization ensures that defined practices and procedures are maintained under version control, disseminated through appropriate media, interpreted appropriately for different situations, and updated through orderly methods.
- Experiences, lessons learned, measurement results, and improvement information derived from planning and performing Organizational Capability Management practices are captured to support the future use and improvement of the organization’s practices.