Purpose:
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Objective:
Strengths, weaknesses, and improvement opportunities for the organization’s processes are identified periodically and as needed.
Description:
Strengths, weaknesses, and improvement opportunities can be determined relative to a process standard or model such as a CMMI model or ISO standard. Process improvements should be selected to address the organization’s needs.
Process improvement opportunities can arise as a result of changing business objectives, legal and regulatory requirements, and results of benchmarking studies.
Inputs:
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Outputs:
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Controls:
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Task/User Story and Task Instructions:
Establish Organizational Process Needs
- Using the <?>, [the PMO VP/Director] with support from <?> is responsible for identifying policies, standards, and business objectives that are applicable to the organization’s processes.
- Using the <?>, [the PMO VP/Director] with support from <?> is responsible for examine relevant process standards and models for best practices.
- Using the <?>, [the PMO VP/Director] with support from <?> is responsible for determining the organization’s process performance objectives
- Using the <?>, [the PMO VP/Director] with support from <?> is responsible for defined essential characteristics of the organization’s processes.
- Using the <?>, [the PMO VP/Director] with support from <?> is responsible for documenting the organization’s process needs and objectives
- Using the <?>, [the PMO VP/Director] with support from <?> is responsible for revising the organization’s process needs and objectives and needed.
Appraise the Organization’s Processes
- Using the <?>, [the PMO VP/Director] with support from <?> is responsible for obtaining sponsorship of the process appraisal from senor management.
- Using the <?>, [the PMO VP/Director] with support from <?> is responsible for defining the scope of the process appraisal.
- Using the <?>, [the PMO VP/Director] with support from <?> is responsible for determining the method and criteria to be used for the process appraisal.
- Using the <?>, [the PMO VP/Director] with support from <?> is responsible for planning, scheduling, and preparing for the process appraisal.
- Using the <?>, [the PMO VP/Director] with support from <?> is responsible for conducting the process appraisal.
- Using the <?>, [the PMO VP/Director] with support from <?> is responsible for documenting and delivering the appraisal’s activities and findings.
Identify the Organization’s Process Improvements
- Using the <?>, [the PMO VP/Director] with support from <?> is responsible for determining candidate process improvements.
- Using the <?>, [the PMO VP/Director] with support from <?> is responsible for prioritizing candidate process improvements.
- Using the <?>, [the PMO VP/Director] with support from <?> is responsible for identifying and documenting the process improvements to be implemented
- Using the <?>, [the PMO VP/Director] with support from <?> is responsible for revising the list of planned process improvements to keep it current.