Purpose:

Systematically determine root causes of selected outcomes.

Objective:

Root causes of selected outcomes are systematically determined.

Description:

A root cause is an initiating element in a causal chain, which leads to an outcome of interest.

Entrance Criteria:

  • Potential areas for improvement (Identify Potential Areas for Improvement)

Exit Criteria:

  • Data to be used in the  initial analysis
  • Initial analysis results data
  • Outcomes selected for further analysis
  • Root cause analysis results
  • Action proposal

Process and Procedures:

Tailoring Guidelines:

None

Process Verification Record(s):

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Measure(s):

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References: