Purpose:

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Objective:

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Description:

Employees need feedback on what they are doing well and what areas may need to improve. Equally, the organization needs to know if people are adapting to the change as designed and if the implementation is going according to plan. While employees are in the process of developing ability, it is essential to measure and assess their adoption and proficiency.

Measuring adoption and performance provides critical information to the organization. Assessments provide information on where the change is succeeding so new behaviors can be recognized and reinforced. They also provide information about where the change is not succeeding so that corrective action and special tactics can be applied in these areas.

Entrance Criteria:

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Exit Criteria:

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Process and Procedures:

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Tailoring Guidelines:

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Process Verification Record(s)

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    • Stored By: <?>

Measure(s):

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    • Maintained By: <?>
    • Submitted By: <?>
    • Frequency of Submission: <?>

References:

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