Provide Training (User Story)

Purpose:

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Objective:

Training for individuals to perform their roles effectively is provided.

Description:

When selecting people to be trained, the following should be considered:

• • Background of the target population of training participants
  • Prerequisite background to receive training
  • Skills and abilities needed by people to perform their roles
  • Need for cross-discipline training for all disciplines, including project
    management
  • Need for managers to have training in appropriate organizational
    processes
  • Need for training in basic principles of all appropriate disciplines or
    services to support staff in quality management, configuration
    management, and other related support functions
  • Need to provide competency development for critical functional areas
  • Need to maintain competencies and qualifications of staff to operate
    and maintain work environments common to multiple projects

Inputs:

• Baseline Organizational Process Improvement Plan
• Baseline Departmental Roles Definition
• Organizational Training Plan

Outputs:

• Course Training Feedback Records
• Approved Departmental Training Needs
• Updated Organizational Training Requirements
• Updated Organizational Training Curriculum

Controls:

• Revised Organizational Training Plan
• Training Course Feedback Record Template
• Training Course Improvement Log Template
• Post-Course Training Feedback Record Template

Task Instructions:

Deliver Training

1. 1. Using the Baseline Organizational Training Plan, [the VP/Director of PMO] with support from the Departmental Training Coordinators / Managers is responsible for selecting those who will receive the training necessary to perform their roles effectively.
   2. Using the Baseline Organizational Training Plan, [the VP/Director of PMO] with support from Departmental Training Coordinators / Managers is responsible for scheduling the training, including any resources, as necessary (e.g., facilities, instructors).
   3. Using the Baseline Organizational Training Plan, [the VP/Director of PMO] with support from Departmental Training Coordinators / Managers is responsible for delivering the training.
   4. Using the Baseline Organizational Training Plan, [the VP/Director of PMO] with support from Departmental Training Coordinators / Managers is responsible for tracking the delivery of training against the plan.

Establish Training Records

1. 1. Using the <?>, [the VP/Director of PMO] with support from <?> is responsible for keeping records of all students who successfully complete each training course or other approved training activity as well as those who are unsuccessful.
   2. Using the <?>, [the VP/Director of PMO] with support from <?> is responsible for keeping records of all staff who are waived from training.
   3. Using the <?>, [the VP/Director of PMO] with support from <?> is responsible for keeping  records of all students who successfully complete their required training.
   4. Using the <?>, [the VP/Director of PMO] with support from <?> is responsible for making training records available.

Assess Training Effectiveness

1. 1. Using the <?>, [the VP/Director of PMO] with support from <?> is responsible for assessing in-progress or completed projects to determine whether staff knowledge is adequate for performing project tasks.
   2. Using the <?>, [the VP/Director of PMO] with support from <?> is responsible for providing  a mechanism for assessing the effectiveness of each training course with respect to established organizational, project, or individual learning (or performance) objectives.
   3. Using the <?>, [the VP/Director of PMO] with support from <?> is responsible for obtaining  student evaluations of how well training activities met their needs.