Welcome to your Project Quality Management

You are the project manager for the KOY Project. This project requires quality that maps to federal guidelines. To ensure that you can meet these standards, you have elected to send the project team through training specific to the federal guidelines your project must adhere to. The costs of these classes can be assigned to which of the following?

Optimal quality is reached at what point?

In the following graphic, what does the highlighted area represent?

In quality management, which of the following is not an attribute of the cost of nonconformance?

QC is typically a(n) ___________________________ process.

Which of the following is most true about quality?

You are the project manager of the Halogen Installation Project. As this project gets underway, you receive notice from the program manager that the organization will be moving to Kaizen technologies as part of its quality management program. What are Kaizen technologies?

_______________________________ is a business philosophy to find methods to continuously improve products, services, and business practices.

Mark is the project manager of the PMH Project. Quality audits of the deliverables show there are several problems. Management has asked Mark to create a chart showing the distribution of problems and their frequencies. Management wants which of the following?

Linda is the project manager of a manufacturing project. She and her project team are using design of experiments to look for ways to improve quality. Which of the following best describes the method Linda and her team are using?

Your company has elected to use ISO 9000 standards. What is an attribute of ISO 9000?

What type of chart is this?

Which of the following is an example of internal failure cost?

You are the project manager for the KOY Project. This project requires quality that maps to federal guidelines. During a quality audit, you discovered that a portion of the project work is faulty and must be done again. The requirement to do the work is an example of which of the following?

A fishbone diagram is the same as a(n) ______________________ chart.

You are the project manager for a large manufacturer of wood furniture. Your new project is the Shop Table Project, which will be the creation and manufacturing of a new table for woodworkers to use in their wood shops. On this project you have elected to use JIT for scheduling. Which of the following is an advantage to using JIT?

You are the project manager for the Photo Scanning Project. This project is similar to another project you have completed. Your project is to electronically store thousands of historical photos for your city’s historical society. Quality is paramount on this project. Management approaches you and asks why you have devoted so much of the project time for planning. Your response is which of the following?

You are the project manager for the BBB Project. Stacy, a project team member, is confused about what QA is. Which of the following best describes QA?

You are the project manager for the ASE Project. This project must map to industry standards in order to be accepted by the customer. You and your team have studied the requirements and have created a plan to implement the deliverables with the appropriate level of quality. This process is called which of the following?

QA is typically a(n) _________________________________ process.

Management has asked you to define the correlation between quality and the project scope. Which of the following is the best answer?

You are the project manager of the JKL Project. The project is having some flaws in its production. Which analysis tool will allow you to determine the cause-and-effect of the production faults?

You are the project manager for the Floor Installation Project. Today, you plan to meet with your project team to ensure the project is completed with no deviations from the project requirements. This process is which of the following?

You are the project manager of the Global Upgrade Project. Your project team consists of 75 project team members around the world. Each project team will be upgrading a piece of equipment in many different facilities. Which of the following could you implement to ensure the project team members are completing all of the steps in the install procedure with quality?

Which of the following is responsible for the quality of the project deliverables?