Purpose:
Predict and manage the capability of competency-based processes for achieving measurable performance objectives.
Objective:
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Description:
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Entrance Criteria:
Exit Criteria:
Process and Procedures:
Tailoring Guidelines:
Process Verification Record(s):
- A responsible individual(s) verifies that Quantitative Performance Management activities are conducted according to the organization’s documented policies, practices, procedures, and, where appropriate, plans; and addresses noncompliance.
- Executive management periodically reviews the Quantitative Performance Management activities, status, and results; and resolves issues.
- The definition and use of performance measures at the individual, workgroup, and unit levels are periodically audited for compliance with the organization’s policies.
Measure(s):
- Measurements are made and used to determine the status and performance of the organization’s Quantitative Performance Management activities.
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- Measurements are made and used to determine the effectiveness of Quantitative Performance Management activities.
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References: