Quantitative Performance Management

Purpose:

Predict and manage the capability of competency-based processes for achieving measurable performance objectives.

Objective:

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Description:

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Entrance Criteria:

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Exit Criteria:

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Process and Procedures:

• Commitment to Perform
• Ability to Perform
• Practices Performed

Tailoring Guidelines:

• None

Process Verification Record(s):

• A responsible individual(s) verifies that Quantitative Performance Management activities are conducted according to the organization’s documented policies, practices, procedures, and, where appropriate, plans; and addresses noncompliance.
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• Executive management periodically reviews the Quantitative Performance Management activities, status, and results; and resolves issues.
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• The definition and use of performance measures at the individual, workgroup, and unit levels are periodically audited for compliance with the organization’s policies.
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Measure(s):

• Measurements are made and used to determine the status and performance of the organization’s Quantitative Performance Management activities. 
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• Measurements are made and used to determine the effectiveness of Quantitative Performance Management activities.
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References:

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