Purpose:

Ensure a flow of information within the organization, to incorporate the knowledge of individuals into decision-making processes, and to gain their support for commitments.

Objective:

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Description:

Establishing a participatory culture lays the foundation for building high-performance workgroups. Establishing a participatory culture begins with providing individuals and workgroups with information about organizational and unit performance and how their performance contributes, in addition to the information needed to perform their committed work. Individuals and workgroups use defined processes for making decisions and for resolving conflicts and disputes.

Entrance Criteria:

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Exit Criteria:

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Process and Procedures:

• Commitment to Perform
• Ability to Perform
• Practices Performed

Tailoring Guidelines:

None

Process Verification Record(s):

• A responsible individual(s) verifies that communication and decision-making activities within the organization are conducted in an open and participative manner according to the organization’s values and policies; and addresses noncompliance.
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• Executive management periodically reviews the level of participatory behavior and resolves issues.
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Measure(s):

• Measurements are made and used to determine the status and performance of participatory activities and trends within the organization.
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• Measurements are made and used to determine the effectiveness of the participatory practices adopted in the organization.
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References:

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