Purpose:

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Objective:

Improvements are proactively identified and evaluated using statistical and other quantitative techniques and selected for deployment based on their contribution to meeting quality and process performance objectives.

Description:

Improvements to be deployed across the organization are selected from improvement suggestions that have been evaluated for effectiveness in the target deployment environment. These improvement suggestions are elicited and submitted from across the organization to address improvements.

Evaluations of improvement suggestions are based on the following:

    • A quantitative understanding of the organization’s current quality and process performance
    • Satisfaction with the organization’s quality and process performance objectives
    • Estimated costs and impacts of developing and deploying the improvements, resources, and funding available for deployment
    • Estimated benefits in quality and process performance resulting from deploying the improvements

Inputs:

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Outputs:

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Controls:

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Task Instructions:

Elicit Suggested Improvements

    1. Using the <?>, [the ?] with support from <?> is responsible for eliciting suggested improvements.
    2. Using the <?>, [the ?] with support from <?> is responsible for identifying suggested improvements as incremental or innovative. 
    3. Using the <?>, [the ?] with support from <?> is responsible for investigating innovative improvements that may improve the organization’s processes and technologies. 

Analyze Suggested Improvements

    1. Using the <?>, [the ?] with support from <?> is responsible for analyzing the costs and benefits of suggested improvements. 
    2. Using the <?>, [the ?] with support from <?> is responsible for identifying potential barriers and risks to deploying each suggested
      improvement.
    3. Using the <?>, [the ?] with support from <?> is responsible for estimateing the cost, effort, and schedule required for implementing,
      verifying and deploying each suggested improvement. 
    4. Using the <?>, [the ?] with support from <?> is responsible for selecting suggested improvements for validation and possible
      implementation and deployment based on the evaluations. 
    5. Using the <?>, [the ?] with support from <?> is responsible for documenting the evaluation results of each selected improvement
      the suggestion in an improvement proposal. 
    6. Using the <?>, [the ?] with support from <?> is responsible for determining the detailed changes needed to implement the improvement
      and document them in the improvement proposal.
    7. Using the <?>, [the ?] with support from <?> is responsible for determining the validation method that will be used before broad-scale
      deployment of the change and document it in the improvement
      proposal. 
    8. Using the <?>, [the ?] with support from <?> is responsible for documenting the results of the selection process.

Validate Improvements

    1. Using the <?>, [the ?] with support from <?> is responsible for planning the validation.
    2. Using the <?>, [the ?] with support from <?> is responsible for reviewing and getting relevant stakeholder agreement on validation plans.
    3. Using the <?>, [the ?] with support from <?> is responsible for consulting with and assisting those who perform the validation.
    4. Using the <?>, [the ?] with support from <?> is responsible for creating a trial implementation, in accordance with the validation plan,
      for selected improvements to be piloted.
    5. Using the <?>, [the ?] with support from <?> is responsible for performing each validation in an environment that is similar to the
      environment present in a broad-scale deployment.
    6. Using the <?>, [the ?] with support from <?> is responsible for tracking validation against validation plans.
    7. Using the <?>, [the ?] with support from <?> is responsible for reviewing and documenting the results of the validation. 

Select and Implement Improvements for Deployment

    1. Using the <?>, [the ?] with support from <?> is responsible for prioritizing improvements for deployment.
    2. Using the <?>, [the ?] with support from <?> is responsible for selecting improvements to be deployed.
    3. Using the <?>, [the ?] with support from <?> is responsible for determining how to deploy each improvement.
    4. Using the <?>, [the ?] with support from <?> is responsible for documenting the results of the selection process.
    5. Using the <?>, [the ?] with support from <?> is responsible for reviewing any changes needed to implement the improvements.
    6. Using the <?>, [the ?] with support from <?> is responsible for updating the organizational process assets.