Purpose:
The root causes of selected outcomes are systematically addressed.
Objective:
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Description:
Projects operating according to a well-defined process systematically analyze where improvements are needed and implement process changes to address the root causes of selected outcomes.
Inputs:
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Outputs:
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Controls:
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Task Instructions:
Implement Action Proposals
- Using the <?>, [the ?] with support from <?> is responsible for analyzing action proposals and determining their priorities.
- Using the <?>, [the ?] with support from <?> is responsible for selecting action proposals to be implemented.
- Using the <?>, [the ?] with support from <?> is responsible for creating action plans for implementing the selected action proposals.
- Using the <?>, [the ?] with support from <?> is responsible for implementing action plans.
- Using the <?>, [the ?] with support from <?> is responsible for looking for similar causes that may exist in other processes and work products and taking action as appropriate.
Evaluate the Effect of Implemented Actions
- Using the <?>, [the ?] with support from <?> is responsible for measuring and analyzing the change in process performance of the project’s affected processes or subprocesses.
- Using the <?>, [the ?] with support from <?> is responsible for determining the impact of the change on achieving the project’s quality and process performance objectives.
- Using the <?>, [the ?] with support from <?> is responsible for determining and documenting appropriate actions if the process or subprocess improvements did not result in the expected project benefits.
Record Causal Analysis Data
- Using the <?>, [the ?] with support from <?> is responsible for recording causal analysis data and making the data available so that other projects can make appropriate process changes and achieve similarly results.
- Using the <?>, [the ?] with support from <?> is responsible for submitting process improvement proposals for the organization when the implemented actions are effective for the project as appropriate.
Leaders can “stop reacting to change and become the agent of change” when they cultivate characteristics such as humility, openness, integrity, and an ongoing passion for learning writes John Thurlbeck. “Those characteristics will draw people to you who are engaged, focused, and willing to go that extra mile and provide a challenge to perceived wisdom.”