Purpose:

The root causes of selected outcomes are systematically addressed.

Objective:

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Description:

Projects operating according to a well-defined process systematically analyze where improvements are needed and implement process changes to address the root causes of selected outcomes.

Inputs:

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Outputs:

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Controls:

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Task Instructions:

Implement Action Proposals

    1. Using the <?>, [the ?] with support from <?> is responsible for analyzing action proposals and determining their priorities.
    2. Using the <?>, [the ?] with support from <?> is responsible for selecting action proposals to be implemented.
    3. Using the <?>, [the ?] with support from <?> is responsible for creating action plans for implementing the selected action proposals.
    4. Using the <?>, [the ?] with support from <?> is responsible for implementing action plans.
    5. Using the <?>, [the ?] with support from <?> is responsible for looking for similar causes that may exist in other processes and work products and taking action as appropriate.

Evaluate the Effect of Implemented Actions

    1. Using the <?>, [the ?] with support from <?> is responsible for measuring and analyzing the change in process performance of the project’s affected processes or subprocesses.
    2. Using the <?>, [the ?] with support from <?> is responsible for determining the impact of the change on achieving the project’s quality and process performance objectives.
    3. Using the <?>, [the ?] with support from <?> is responsible for determining and documenting appropriate actions if the process or subprocess improvements did not result in the expected project benefits.

Record Causal Analysis Data

    1. Using the <?>, [the ?] with support from <?> is responsible for recording causal analysis data and making the data available so that other projects can make appropriate process changes and achieve similarly results.
    2. Using the <?>, [the ?] with support from <?> is responsible for submitting process improvement proposals for the organization when the implemented actions are effective for the project as appropriate.