Purpose:

Ensure that the supplier and the acquirer perform according to the terms of the supplier agreement.

Objective:

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Description:

The Agreement Management process area involves the following activities:

    • Executing the supplier agreement
    • Monitoring supplier processes
    • Accepting the delivery of acquired products
    • Managing supplier invoices

The legal nature of many acquirer-supplier agreements makes it imperative that the project management team is acutely aware of the legal implications of actions taken when managing the acquisition of products or services.

The supplier agreement is the basis for managing the relationship with the supplier, including resolving issues. It defines the mechanisms that allow the acquirer to oversee the supplier’s activities and evolving products and to verify compliance with supplier agreement requirements. It is also the vehicle for a mutual understanding between the acquirer and supplier.  When the supplier’s performance, processes, or products fail to satisfy
established criteria as outlined in the supplier agreement, the acquirer may take corrective action.

Entrance Criteria:

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Exit Criteria:

  • Integrated list of issues
  • Acquisition project progress and performance reports
  • Supplier review materials and reports
  • Action items tracked to closure
  • Records of product and document deliveries
  • List of processes selected for monitoring or rationale for non-selection
  • Activity reports
  • Process performance reports
  • Process performance curves
  • Discrepancy reports
  • Stakeholder Approval Reports
  • Discrepancy Reports
  • Product Acceptance Review Report with Approval Signatures
  • Invoices Approved for Payment

Supplier Deliverables

  • Supplier project progress and performance reports
  • Corrective action results for supplier issues
  • Correspondence with the acquirer
  • Supplier Process Quality Assurance Reports
  • Work Products as Defined in the Supplier Agreement
  • Services as Defined in the Supplier Agreement
  • Invoices

Process and Procedures:

Tailoring Guidelines:

  • None

Process Verification Record(s)

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Measure(s):

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References:

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