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Learning from peers can be very powerful, as employees readily relate to their fellow employees’ experiences and challenges. By designating change agents and super users, employees who have mastered new skills can share their knowledge about new systems, tools, and processes and assist other employees through similar transitions. User groups and forums allow peers to share lessons learned and provide an ongoing education process to complement what is learned in training. User groups and forms also capitalize on experimental learning, which is very effective for adult learners.
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